The bears are easy care - warm hand wash and dry in the shade. These make the perfect present for newborns and kids, with feedback that children love them for years to come. If you receive a refund, the cost of return shipping will be deducted from your refund.A miniature version of the classic FLATOUT bear: soft, cuddly & flat, the FLATOUT bear baby is made of 100% Australian sheepskin and is shaped like a cute, tiny teddy bear. You will be responsible for paying for your own shipping costs for returning your item. To return a damaged product, you should mail your product to: Please call us to organise the return of damaged goods or to report that a parcel has not arrived within reasonable Australia Post time frames. Goods damaged in transitĭamage or loss in transit is rare however if it happens we will take responsibility for it. We do suggest a work address if it is more convenient to allow signature to be obtained.Ĭurrently Bliss & Co. Should you require Express Post or Signature on receipt, that service is also available at an extra cost. Parcel tracking will be available on all parcels. Delivery is free for all purchases over $200.ĭelivery should take from 2 business days and delivery times will vary depending on destination points. Your goods will be delivered by Australia Post Regular Parcel Shipping at a flat rate of $9.95. RETURNS WILL NOT BE ACCEPTED ON 50% REDUCED OR CLEARANCE SALE ITEMS. Please contact us for a return advice should you need to. We unfortunately do not refund for change of mind purchases. will fully refund any item that has a manufacturing fault. We don’t guarantee that we will receive your returned item.īliss & Co. If you are returning an item worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. A copy of the packing slip or receipt including the order numberĭepending on where you live, the time it may take for your exchanged product to reach you, may vary.Ī staff member will contact you should we have any problems returning or exchanging your goods.To allow us to process the goods as quickly as possible, please include: We also happily accept exchanges in our Berry store. at the customer's own cost and risk.įor an exchange via mail please send returned goods to the below address. Delivery and handling charges on returns are not refundable for incorrect choice, and are to be returned to Bliss & Co. We believe every child deserves a FLATOUTbear.īliss & Co. will exchange any unworn or undamaged item (excluding underwear) bought online within 30 days of purchase as long as the product is returned in its original condition including its packaging. Saying that, we know lots of adults that won't leave home without one! The ultimate luxury teddy bear. Like with anything, we suggest parental supervision and we hope that the FLATOUTbear will become a loved member of your family.įLATOUTbear is a unique product used as a baby's toy and comforter. We suggest that you follow the SIDS guidelines as well as using a common sense approach when giving children the FLATOUTbear. If you have a FLATOUTbear already, read no further because you know how fabulous they are:ģ0cm x 25cm or 12" x 10" (this may vary slightly as each bear is hand cut)Įasy care - warm hand wash and dry in shadeīaby Safe Eyes and Nose - meets Australian and International toy safety Standards.Ĭolours available - milk, honey, latte, licorice, chocolate, koala grey, rosie and bluey.Ī "please phone home" stitched in label with room for your phone number. The FLATOUTbear is now seen around the world. Sarah Jessica Parker termed the FLATOUTbear "charming and adorable", Tom Cruise had it on his baby wish-list, Jennifer Garner "loves it". It is no wonder the FLATOUTbear has a star studded fan base including Princess Mary of Denmark, Brooke Shields and Hugh Jackman. What can we say, everyone loves FLATOUTbears. They're natural, plush and luxurious - perfect for babies, kids, grannies. Soft, cuddly and flat, the FLATOUTbear is made of 100% pure Australian sheepskin shaped like a teddy bear.
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